I was at work when my husband called, turns out our 4 year old was sent home from her school because of an ear infection. I told him I wasn’t able to leave work at that moment and gave him the information to our 24Hr telemedicine service, MD Plus. An hour later, my relieved husband called back saying he called MD Plus, spoke to a pediatrician, and picked up the medication and said that our little girl should be feeling better soon. Thank you, MD Plus for being available for my family when we needed care!
I needed an eye exam but I don’t have insurance nor do I have time to search for an eye doctor. I called MD Plus and explained to the agent that I needed an eye exam. The agent said she would locate one for me. After I told the agent which area I’d like my appointment to be, and what time of day I am available, the agent said she’d contact me soon with some available doctors. Sure enough, the agent called me back and told me how she found an affordable vision center near my work who would see me ASAP. She then sent me all the information I needed to contact the physician and make my appointment. What a time saver the Ultimate Concierge program is!
My experience is not short, but here goes. I kept experiencing reoccurring Urinary Tract Infections, each time, I called MD Plus and spoke with their 24Hr Physicians. After the same physician kept taking my calls and saw my building call history, he began to question my susceptibility to those infections. During my most recent call, the same physician suggested I see a Urologist, just to see what could be the cause. Well, I followed his suggestion, contacted a Urologist, and sure enough, I needed to have some tests done. It was soon discovered that I had an influx problem, which can be corrected by a surgical procedure. I got the procedure and have been UTI free since! Fortunately, my insurance company was able to cover the bulk of the costs, however, I was left with more than $5,000 out of pocket. Needless to say, my relief was short lived. Taking care of that $5,000 bill would certainly leave my financial situation up-side-down. I called MD Plus to see what options were available to me. During that call, I was reminded about my eligibility to participate in the Patient Advocacy program. Since I was left with over $1,000 of out-of-pocket expenses, I was able to submit my bills. Thanks to the Patient Advocacy agents, they were able to locate areas where my insurance company would cover more of my bill. After it was said and done, I was left with $500 to pay. I am so thankful for the MD Plus services; with having 24 hour access to physicians and access to other, amazing services, such as Patient Advocacy, I cannot express how much they came through for me when I needed them. Thank you, MD Plus!
I own a business and was looking for an affordable healthcare solution for my employees and their families. I ended up with MD Plus and am grateful I did. Several of my employees have even thanked me for making MD Plus services available to them. They have told me stories about how they have contacted the services during a break at work, got a call back from a physician (while still at work), then, picked up their prescriptions on their way home. Also, some have confided that their spouses and families have used the services too! I have seen reduced sick hours used on their time-sheets! This confirmed my decision to offer MD Plus to my staff. If you’re a business owner looking for affordable options for your employees, I highly recommend you choose MD Plus. You will not regret your decision.